FAQ

Xiamen Tsianfan Industrial & Trading Co.,Ltd specialized in producing Stone Show Rack, Ceramic Show Rack, Wood Floor Show Rack, folder Rack, Masaic Show Rack, Artificial Stone Show Rack and all kinds of different Show Rack.

1. About Packing
Packing with Fibre Packing String, Carton and wooden case packing, can also packing according to you, but need to contact to our worker.
2. About Transport
Transportation Expenses is depend on offer of the transportation company or shipping company, the Transportation expenses is due to buyer and the shipping time is depend on the shipping company
3. Delivery Time
As we don’t have goods in stock in commonly, our worker produce products need some time, we can shipping goods to you within 20 weekdays after your advance payment, if you have some special need, maybe the time is different, the sure time please kindly contact us.
4. About Payment
Before making, need to pay 30% deposit, when finish making, the rest 70% amount need to be paid, if you need to make sample, we need sample fee, after confirmed sample, you need to paid 30% deposit.
5. Products’ Chromatism
We take photo according to our products sample, we guarantee that the picture the object is consistent with the object. Because of the impact on light,point and computer monitors when taking photo, the color of the object and photo maybe a little different, please kindly according to our object.
6. Installation Instructions
The install of our products are all simple assembling, the hole site of our products and installation kit are all complete, there is instruction for installation of products in generally, we can assembling ourselves, if you have some problem of the assembling, please kindly contact with our Customer Service or email us.
7. About Craft
The appearance of our products are use Spray Craft, materia quality of the Show Rack is Silk
Screen,Panel,Section Bar, High-carbon Steel,Density Panel and so on, the product mix use the knocked-down compound mode, can maximum limit to reduce products’ Packing Size.
8. After Service
If you have some problem when packing,you can contact us any time, we can offer you professional guide and service, if the products have quality problem when you receive (not human being, useless) If need return products, please contact to our workers, after we confirmed it is ture, we can accept it and return the goods.